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Can't "Save Debug" since 11.3

Description

Invoking System > Advanced > Save Debug worked for me in 11.2-U7.

The timing might be a coincidence, but now in 11.3 and 11.3-U1, I get an error, and it generates a 0 byte file.

It gets to 22% "dump hardware configuration", then says "failed to generate debug file". See attached. My hardware is from iX (except for 2 disks), so presumably nothing too weird.

forum post: https://www.ixsystems.com/community/threads/unable-to-save-debug-since-11-3-anyone-else.82741/

Running 'freenas-debug' from ssh seems to work. Perhaps it outputs an error somewhere, there's just so much output it's hard to say.

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duplicates

SmartDraw Connector

Katalon Manual Tests (BETA)

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William Gryzbowski 
March 4, 2020 at 5:27 PM

Hard to say. Its likely something specific to your hardware that has non-utf8 chars in it, I imagine its enclosure info which can probably be safely ignored.

Sean McBride 
March 4, 2020 at 4:33 PM

Great, thanks!  So does the presence of stuff that can't be decoded indicate a problem I should be concerned about?

Bug Clerk 
March 4, 2020 at 3:38 PM

Bug Clerk 
March 4, 2020 at 3:35 PM

William Gryzbowski 
March 4, 2020 at 3:32 PM

Thanks, that was helpful, I have identified the issue and will have a workaround for 11.3-U2

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Katalon Platform

Created March 2, 2020 at 7:53 PM
Updated July 1, 2022 at 4:50 PM
Resolved March 4, 2020 at 3:38 PM