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  1. TrueNAS
  2. NAS-107479

SMART Service Fails to Start

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      Description

      Fresh install FreeNAS-11.3-U4.1.
      Tested:
      1 x Raid card(obviously in HBA mode): HPE Smart Array P822 (I know, everyone will say not compatible nor recommended hardware)
      3 x HBA cards: HPE H240 HBA and 2 cards with LSI SAS2008 chipset (DELL PERC H310 and Fujistu D2607-A11) both flashed to latest IT firmware 20.00.04.00-IT.
      Same frustrating result:

      • no presence of /etc/ix.rc.d/ix_smartd file
      • file /usr/local/etc/smartd.conf is empty
      • smartd is not running

      From CLI:
      root@freenas# camcontrol devlist
      <ATA KINGSTON SA400S3 B1E2> at scbus1 target 8 lun 0 (pass0,da0)
      <ATA Samsung SSD 860 4B6Q> at scbus1 target 9 lun 0 (pass1,da1)
      <ATA Samsung SSD 860 4B6Q> at scbus1 target 10 lun 0 (pass2,da2)
      <ATA Samsung SSD 860 3B6Q> at scbus1 target 11 lun 0 (pass3,da3)
      <ATA Samsung SSD 860 3B6Q> at scbus1 target 12 lun 0 (pass4,da4)
      <HP iLO Internal SD-CARD 2.10> at scbus4 target 0 lun 0 (pass5,da5)

      root@freenas# smartctl -a /dev/da0
      smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.3-RELEASE-p11 amd64] (local build)
      Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

      === START OF INFORMATION SECTION ===
      Model Family: Phison Driven SSDs
      Device Model: KINGSTON SA400S37120G
      Serial Number: 50026B778355B86B
      LU WWN Device Id: 5 0026b7 78355b86b
      Firmware Version: SBFKB1E2
      User Capacity: 120,034,123,776 bytes [120 GB]
      Sector Size: 512 bytes logical/physical
      Rotation Rate: Solid State Device
      Device is: In smartctl database [for details use: -P show]
      ATA Version is: ACS-3 T13/2161-D revision 4
      SATA Version is: SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
      Local Time is: Mon Sep 7 13:57:23 2020 EEST
      SMART support is: Available - device has SMART capability.
      SMART support is: Enabled

      === START OF READ SMART DATA SECTION ===
      SMART overall-health self-assessment test result: PASSED

      Same result for all the other SSDs (excluding the SD card - disabled SMART for it in Storage -> Disks -> Edit -> Enable SMART checkbox -> Unchecked)

      If I manually add DEVICESCAN -a to /usr/local/etc/smartd.conf and manually start smartd daemon in CLI, surprise, smart is working.
      So maybe this "bug" could finally be solved?

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                Assignee:
                vladimirv Vladimir Vinogradenko
                Reporter:
                katena CONSTANTIN VASILE
                Watchers:
                Bug Clerk, CONSTANTIN VASILE, William Grzybowski
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                  Created:
                  Updated:
                  Resolved: