.Mov files corrupted after moving to NAS drive

Description

I recently started using TrueNAS so I'm still in the heavy part of the learning curve.

I use a Mac as my daily driver and fairly often will screen record (not capture) various items of interest. After I set up my NAS I transferred some files over, which included the screen recordings I mentioned. After transferring I tried to access them and found that they are now corrupt. When I try to open them directly from the NAS drive they don't play and show a green screen with distortion. If I transfer them from NAS drive to another location and then try to open them I experience the same problem.

As a starting point suggested in the forum, I created an MD5 hash of a screen recording before moving to NAS drive. The values of before and after are different.

Problem/Justification

None

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None

SmartDraw Connector

Katalon Manual Tests (BETA)

Activity

J 
February 9, 2021 at 5:02 PM

Hello Andrew, sent email yesterday early morning but didn't hear back from you. Did you receive it? It probably came from this address: 9cab22zbj6v6@opayq.com

Andrew Walker 
February 6, 2021 at 4:14 PM
(edited)

Let's schedule a teamviewer session so that I can investigate this (perhaps Monday). We can coordinate details through email. My email address is awalker@ixsystems.com.

J 
February 6, 2021 at 3:23 PM

Completed a fresh install. Changed settings to those suggested by and @Anodos and got the same result after transferring .mov file on to NAS drive.

J 
February 6, 2021 at 5:54 AM

Here is the smbdiagnose file you requested

J 
February 6, 2021 at 5:35 AM

Sorry - I'm trying to figure out how to operate this Jira thing.

I am using macOS Catalina.

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Katalon Platform

Created February 5, 2021 at 5:51 PM
Updated July 1, 2022 at 5:14 PM
Resolved February 24, 2021 at 1:41 PM