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SMART test results, spinning circle with no results

Description

When visiting Storage > Disks > SMART Test Results , nothing is shown as a circle spins indefinitely.

This only affects 12.0-U3.

Previously on 12.0-U2 and -U2.1 this worked as expected and displayed a list of previously run SMART tests.

Forum posts for reference:

https://www.truenas.com/community/threads/smart-test-results-gui-shows-spinning-circle.92966

https://www.truenas.com/community/threads/smart-monitoring-screen-stuck-on-loading-circle.92965/

Problem/Justification

None

Impact

None

SmartDraw Connector

Katalon Manual Tests (BETA)

Activity

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Bug Clerk May 9, 2021 at 1:48 PM

Winnie Linnie May 7, 2021 at 6:07 PM
Edited

Since Mark already posted a debug, I want to add an observation I made that might help steer the developers into fixing this bug:

 

If it involves an HDD that has never had a SMART test run, then the GUI will pop up with a message that reads "No tests have been run".

 

However, if it is an HDD that has previous SMART test results, it will indefinitely spin the circle and never display any results.

 

Can others confirm this behavior as well?

 

TrueNAS 12.0-U3 and -U3.1

Mark C May 6, 2021 at 9:27 PM

The thread https://www.truenas.com/community/threads/smart-test-results-gui-shows-spinning-circle.92966 was one I started. I also did another full reinstall and ran the updates today and there was no change. I am attaching the debug you asked for.

iX-Tony May 5, 2021 at 12:43 PM

Thank you for the report, . Can you please attach a debug file to this ticket? To generate a debug file on TrueNAS CORE, log in to the TrueNAS web interface, go to System > Advanced, then click SAVE DEBUG and wait for the file to download to your local system.

Winnie Linnie May 4, 2021 at 5:56 PM

Attached is a screenshot of this behavior.

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Katalon Platform

Created May 4, 2021 at 5:54 PM
Updated July 6, 2022 at 8:58 PM
Resolved May 10, 2021 at 11:55 AM