Update to FreeNAS-11.2-U6 Breaks Plex (w/ Plexpass)
Description
FreeNAS 11.2-U5 system set up cleanly about a month ago. Only some basic shares and the Plex (w/ Plexpass) plug-in installed via the instructions in the official ixsystems youtube plex plug-in video.
I received a notice about the U6 update for FreeNAS and applied it. Upon rebooting, Plex is unavailable and attempts to contact its web management interface results in ERR_CONNECTION_REFUSED.
Attempts to update the plug-in and/or the jail via the FreeNAS GUI fail. For the plug-in, I receive the error in the attached screenshot.
I can't stress this enough: No other actions were taken. Merely the update to FreeNAS U6 on a simple FreeNAS install resulted in this state for the Plex (w/ Plexpass) plug-in.
I have, of course, rebooted the FreeNAS box, restarted the plug-in. And I have tried to assign an IP directly to the Plex jail. It normally gets the IP via DHCP. I am able to ping local and remote hosts via jail's shell.
I have reason to believe this is a duplicate. Please watch/follow related ticket.
Brian Reynolds
September 19, 2019 at 3:09 AM
Thanks Dru. attached. I should add, upon thinking about it, I can no longer state with 100% certainty that I didn't try a plex plugin update once the FreeNAS box rebooted after applying the 11.2-U6 update. So, I suppose it's possible that the update to FreeNAS itself isn't to blame, but rather a broken plug-in/jail update process as others are documenting. I wouldn't want you to bark too long up the wrong tree. I honestly can't remember with 100% certainty whether I tried the plug-in update before I noticed that Plex wasn't working.
Dru Lavigne
September 19, 2019 at 3:00 AM
(edited)
Thanks . Please attach a debug (System -> Advanced -> Save debug) to the Private Attachments section of this ticket so we can diagnose the issue.
FreeNAS 11.2-U5 system set up cleanly about a month ago. Only some basic shares and the Plex (w/ Plexpass) plug-in installed via the instructions in the official ixsystems youtube plex plug-in video.
I received a notice about the U6 update for FreeNAS and applied it. Upon rebooting, Plex is unavailable and attempts to contact its web management interface results in ERR_CONNECTION_REFUSED.
Attempts to update the plug-in and/or the jail via the FreeNAS GUI fail. For the plug-in, I receive the error in the attached screenshot.
I can't stress this enough: No other actions were taken. Merely the update to FreeNAS U6 on a simple FreeNAS install resulted in this state for the Plex (w/ Plexpass) plug-in.
I have, of course, rebooted the FreeNAS box, restarted the plug-in. And I have tried to assign an IP directly to the Plex jail. It normally gets the IP via DHCP. I am able to ping local and remote hosts via jail's shell.