Unable to detect device type (SMART Status Report issue)
Description
I had a Supermicro X10SLL-F mother board go bad and so I replaced it with a new X10SL7-F board (I wanted to increase RAM to 32 GB). Anyway that is the only system change I have made but I noticed my SMART Status reports are not providing info any more.
rior to this the reports would like similar to the following:
[SPOILER="Old Report"][Code]
SMART status report summary for all drives ##########
My assumption is that this must have something to do with the new motherboard (since that is what changed). System specifications are below:
FreeNAS-11.2-U6
Intel Xeon E3-1230v2 3.3GHz
Supermicro X10SL7-F BIOS 3.2 (Latest)
16 GB DDR3 ECC 1600 RAM
(2) SanDisk 16 GB Flash Drives
4 WD Red WD63EFRX NAS
HD 2 WD Red WD6002FFWX NAS Hard Drives
(RAIDZ2, 10.5 TB usable space)
Problem/Justification
None
Impact
None
SmartDraw Connector
Katalon Manual Tests (BETA)
Activity
Show:
Andrew Herold
September 24, 2019 at 11:43 PM
That fixed it. The error didn't make sense since I didn't make any changes other than the new mother board. It never occurred to me that the device name would change.
Alexander Motin
September 24, 2019 at 1:36 PM
Andrew, in the debug provided I see that all of your 6 hard disks are connected to SAS HBA, and so they are called daX, not adaX. That makes "/dev/ada0: Unable to detect device type" error totally valid. What are you using to get that smart status? Doesn't some script/configuration require update?
Andrew Herold
September 24, 2019 at 11:05 AM
I summitted the file is there anything else I need or should do?
Andrew Herold
September 23, 2019 at 4:09 PM
Debug file attached.
Dru Lavigne
September 21, 2019 at 9:50 PM
please attach a debug (System -> Advanced -> Save debug) to the Private Attachments section of this ticket.
I had a Supermicro X10SLL-F mother board go bad and so I replaced it with a new X10SL7-F board (I wanted to increase RAM to 32 GB). Anyway that is the only system change I have made but I noticed my SMART Status reports are not providing info any more.
rior to this the reports would like similar to the following:
[SPOILER="Old Report"][Code]
SMART status report summary for all drives ##########
---------------------
----+----
---------------------------------------------------+
Device
Serial
Temp
Power
Start
Spin
ReAlloc
Current
Offline
Seek
Total
High
Command
On
Stop
Retry
Sectors
Pending
Uncorrec
Errors
Seeks
Fly
Timeout
Hours
Count
Count
Sectors
Sectors
Writes
Count
---------------------
----+----
---------------------------------------------------+
ada0 !
K1K9PXWD
46
13760
17
0
0
0
0
N/A
N/A
N/A
N/A
ada1 ?
K1KAPE0D
45
13761
17
0
0
0
0
N/A
N/A
N/A
N/A
ada2
WD-WCC4N7CNYLCT
36
17142
25
0
0
0
0
N/A
N/A
N/A
N/A
ada3
WD-WCC4NEAUV8ND
36
37034
62
0
0
0
0
N/A
N/A
N/A
N/A
ada4
WD-WMC4N0F3APUY
37
37034
62
0
0
0
0
N/A
N/A
N/A
N/A
ada5
WD-WMC4N0F95M77
36
37034
63
0
0
0
0
N/A
N/A
N/A
N/A
---------------------
----+----
---------------------------------------------------+
SMART status report for ada0 drive (Western Digital Red: K1K9PXWD) ##########
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.1-STABLE amd64] (local build)
SMART overall-health self-assessment test result: PASSED
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 016 Pre-fail Always - 0
2 Throughput_Performance 0x0005 137 137 054 Pre-fail Offline - 104
3 Spin_Up_Time 0x0007 208 208 024 Pre-fail Always - 337 (Average 297)
4 Start_Stop_Count 0x0012 100 100 000 Old_age Always - 17
5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0
7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0
8 Seek_Time_Performance 0x0005 128 128 020 Pre-fail Offline - 18
9 Power_On_Hours 0x0012 099 099 000 Old_age Always - 13760
10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 17
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 572
193 Load_Cycle_Count 0x0012 100 100 000 Old_age Always - 572
194 Temperature_Celsius 0x0002 130 130 000 Old_age Always - 46 (Min/Max 19/51)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0
197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0
No Errors Logged
/Code/SPOILER
Now however I receive the following report:
[SPOILER="New Report"][Code]
SMART status report summary for all drives ##########
---------------------
----+----
---------------------------------------------------+
Device
Serial
Temp
Power
Start
Spin
ReAlloc
Current
Offline
Seek
Total
High
Command
On
Stop
Retry
Sectors
Pending
Uncorrec
Errors
Seeks
Fly
Timeout
Hours
Count
Count
Sectors
Sectors
Writes
Count
---------------------
----+----
---------------------------------------------------+
ada0
N/A
N/A
N/A
N/A
ada1
N/A
N/A
N/A
N/A
ada2
N/A
N/A
N/A
N/A
ada3
N/A
N/A
N/A
N/A
ada4
N/A
N/A
N/A
N/A
ada5
N/A
N/A
N/A
N/A
---------------------
----+----
---------------------------------------------------+
SMART status report for ada0 drive ) ##########
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.1-STABLE amd64] (local build)
/dev/ada0: Unable to detect device type
Please specify device type with the -d option.
Use smartctl -h to get a usage summary
/Code/SPOILER
My assumption is that this must have something to do with the new motherboard (since that is what changed). System specifications are below:
FreeNAS-11.2-U6
Intel Xeon E3-1230v2 3.3GHz
Supermicro X10SL7-F BIOS 3.2 (Latest)
16 GB DDR3 ECC 1600 RAM
(2) SanDisk 16 GB Flash Drives
4 WD Red WD63EFRX NAS
HD 2 WD Red WD6002FFWX NAS Hard Drives
(RAIDZ2, 10.5 TB usable space)