Uploaded image for project: 'TrueNAS'
  1. TrueNAS
  2. NAS-103261

Fix timeout issue when creating a support ticket

    XMLWordPrintable

    Details

      Description

      When using System -> Support with either attach a debug selected or attaching a file (eg a screenshot), the UI gives an ETIMEOUT message as if the ticket creation failed, but the ticket is still created. The cloned ticket was created using this method (so I never get notification of the ticket number after the ETIMEOUT message) and had to manually find the ticket in Jira in order to attach the manually created debug and screenshot to the UI-created ticket. I have seen this same behavior for at least the past 2 nightlies.

        Attachments

          Attachments

            JEditor

              Issue Links

                Activity

                  People

                  Assignee:
                  vladimirv Vladimir Vinogradenko
                  Reporter:
                  dru Dru Lavigne (Inactive)
                  Watchers:
                  Erin Clark, Vladimir Vinogradenko
                  Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                    Dates

                    Created:
                    Updated:
                    Resolved: