Tripp Lite OMNIVSX1000D Compatibility

Description

I've tried selecting close model numbers that use both the usbhid-ups driver and the tripplite_usb driver but neither produce different results. This model is not in the NUT compatibility list, but several other Tripp Lite models are.

---Console Message on Connect, Disconnect
May 23 14:06:19 [REDACTED] ugen0.2: <Tripp Lite OMNIVSX1000D> at usbus0 (disconnected)
May 23 14:06:19 [REDACTED] uhid0: at uhub1, port 5, addr 1 (disconnected)
May 23 14:06:19 [REDACTED] uhid0: detached
May 23 14:06:23 [REDACTED] upsmon[44797]: UPS [ups@localhost:3493]: connect failed: Connection failure: Connection refused
May 23 14:06:23 [REDACTED] ugen0.2: <Tripp Lite OMNIVSX1000D> at usbus0
May 23 14:06:24 [REDACTED] uhid0 on uhub1
May 23 14:06:24 [REDACTED] uhid0: <Tripp Lite OMNIVSX1000D, class 0/0, rev 1.10/0.02, addr 4> on usbus0

---Console NUT Connection failure
May 23 14:12:37 [REDACTED] collectd[45788]: nut plugin: nut_connect: upscli_connect (localhost, 3493) failed: Connection failure: Connection refused
May 23 14:12:42 [REDACTED] upsmon[45734]: UPS [ups@localhost:3493]: connect failed: Connection failure: Connection refused
May 23 14:12:42 [REDACTED] upsmon[45734]: UPS ups@localhost:3493 is unavailable

---Email generated report by UPSMON
NOTIFICATION: 'COMMBAD'<br>UPS: 'ups'<br><br>Statistics could not be recovered<br>

— NUT Hardware Compatibility list
https://networkupstools.org/stable-hcl.html

---usbconfig output
[REDACTED]@[REDACTED]:~ # usbconfig
ugen0.2: <Tripp Lite OMNIVSX1000D> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)

— Email Alert
FreeNAS @ [REDACTED].local

New alerts:

  • Communication with UPS ups lost.

Problem/Justification

None

Impact

None

SmartDraw Connector

Katalon Manual Tests (BETA)

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William Gryzbowski 
May 28, 2020 at 7:48 PM

Hello Travis,

Thanks for your bug report but unfortunately its out of our scope to try to support such edge case devices ourselves.

Thats something that should probably be raised to NUT project itself.

We will happily accept any patches.

Former user 
May 26, 2020 at 8:28 PM

Requested Debug log

Joe Maloney 
May 26, 2020 at 3:16 PM

Thank you for the report .  Could you please include a debug by navigating to System -> Advanced, click save debug and upload the attachment to this ticket?

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Katalon Platform

Created May 23, 2020 at 11:24 AM
Updated July 1, 2022 at 4:53 PM
Resolved May 28, 2020 at 7:48 PM