PLease clarify whether 16.00.12 firmware fix needed for 24 port LSI cards, or 9305-xx series, or just 9300? If needed, is it possible to get?

Description

This is a followup to (" HBA resets and random reboots on LSI controller") which itself may follow up NAS-105053.

In that report, Broadcom uploaded a new firmware 16.00.12.00 with fixes for HBA models 9300-4i, 9300-4i4e, 9300-8i/e, and 9300-16i/e.

But the issue isn't quite closed. There's some confusion and lack of information on the forums about implications for the extremely similar 9305-16i/e and 9305-24i/e HBAs.

Does ixSystems have a contact at Broadcom to find out if these are also affected, and if so, whether Broadcom could upload a copy of their beta 16.00.12.00 for these cards to complete the firmware collection? Or confirm peace of mind that these cards aren't affected?

Thanks!

SmartDraw Connector

Katalon Manual Tests (BETA)

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Miles Bradley Huff 
May 21, 2025 at 7:04 PM
(edited)

Yes, the 9305-16i and the 9305-24i both got the 16.00.12.00 update, and you can find these on Broadcom’s website. Pull that page up, expand the “Firmware” accordion, press Ctrl+F, and type “16.12”. This will show you what you’re looking for. Here’s a link to the 9305-16i’s P16.12 firmware.
You may also need to download SAS3Flash for Linux, because these releases only have the Windows, DOS, and UEFI versions. This particular download is poorly-named ("Installer_P16_for_Linux") and has no mention of “SAS3Flash” in its description, so you might never have found it. Here’s a link.
I used the linked SAS3Flash to flash the linked firmware update — including its legacy BIOS and signed UEFI option ROMs — to a 9305-16i. Everything works perfectly, and the card indeed reports “16.00.12.00” as its version. You can flash the firmware and both BIOSes in the same command — just use the -b flag twice: once for each option ROM (SAS3Flash will know whether it’s legacy BIOS or UEFI).

I don’t blame you for your confusion — it took me quite some time to figure all this out. I don’t think there’s a guide out there anywhere on the Internet (aside from this comment) for getting this update onto these cards.

This issue can now be closed.

Kris Moore 
July 18, 2024 at 6:06 PM

Thank you for submitting this feature request! To better accommodate and gauge community interest for future versions of TrueNAS we have moved the submission process to our TrueNAS Community Forums. If this feature is still important and relevant for consideration, please refer to the links below on how to submit it for community voting and TrueNAS roadmap review.

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Katalon Platform

Created August 31, 2020 at 4:35 AM
Updated May 21, 2025 at 7:21 PM