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  1. FreeNAS / TrueNAS
  2. NAS-108043

Intel 10G NIC disconnected on fresh TrueNAS 12.0

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    Details

    • Type: Bug
    • Status: Engineering Closed (View Workflow)
    • Priority: Low
    • Resolution: User Configuration Error
    • Affects Version/s: 12.0-RELEASE
    • Fix Version/s: N/A
    • Component/s: None
    • Impact:
      High

      Description

      Right after a fresh install of TrueNAS 12.0 on my machine, the web UI gets accessible for a couple of minutes before getting this error message:

      Connecting toTrueNAS ... Make sure the TrueNAS system is powered on and connected to the network.

      It seems the NIC lost its connection to the network. Using the remote management interface got me this error message:

      My hardware:

      • Motherboard: ASRock RackE3C246D2I 
      • CPU: Intel Core i3-9300T Coffee Lake-R, 4 cores, 3.2GHz, 8MiB L3 cache
      • RAM: 2 * 8GB KingstonKSM26ES8 /8ME 2666MHz DDR4 ECC CL19
      • NIC: 10Gtek X520-10G-1S-X8, PCIe x8 single SFP + port

      More details on my hardwre is available on my blog at: https://kevin.deldycke.com/2020/05/nas-hardware/#final-configuration 

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                Assignee:
                releng Release Council
                Reporter:
                kde Kevin Deldycke
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                  Dates

                  Created:
                  Updated:
                  Resolved: