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  1. TrueNAS
  2. NAS-109520

TrueNAS Scale: UPS (NUT) service fails to start correctly

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    • Impact:
      High

      Description

      After configuring the UPS service and setting it to automatically start, it does not start up correctly after a full power cycle.

      Instead, an alert is SOMETIMES generated, reflecting communication loss with the  UPS:

      And the system logs show the following:

      At this point, the UPS cannot be seen via "upsc -l".

      Issuing "systemctl restart nut-monitor" fixes the situation and the UPS is again visible via "upsc -l", implying that the NUT configuration being saved is correctly but that configuration is perhaps not available to the service at the correct time.

       

      Related to NAS-109513 and NAS-109449 (debug available on the latter).

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                Assignee:
                waqar Waqar Ahmed
                Reporter:
                kingc Craig King
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                  Updated:
                  Resolved: