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Cloud Sync Task Dropbox never completes, stuck at 100%

Description

To backup our Dropbox Data, I have added a cloud sync task.

Credential:
DropboxCredentials
Direction:
SYNC
Transfer Mode:
COPY
Path:
/mnt/pool1/Dropbox
Schedule:
At 12:00 AM
Next Run:
in 8 hours
Minute:
0
Hour:
0
Day of Month:

  • Month:

  • Day of Week:


Unfortunately the task gets stuck at 100%.
I have changed from SYNC to COPY with the same result.

Problem/Justification

None

Impact

None

SmartDraw Connector

Katalon Manual Tests (BETA)

Activity

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Bug Clerk 
March 9, 2021 at 6:12 PM

Jamin Salzmann 
March 9, 2021 at 4:23 PM
(edited)

Hi

I don't think it is stuck. I run this task every day. After 15min at max, I can see all my new files in the log. Then it stays at 100% for the rest of the day. After 24 hours the schedule repeats itself and the old task get aborted because of that.

But as I am writing this, I did check the logs and now it is working I have no idea why. I had a problem with Dropbox not allowing me to download files because they wrongly identified one of my fonts as a DMCA.

Maybe Dropbox Business finally solved this in the background

I am sorry that this is very vague, let me know if I can help you with anything.

Otherwise the bug is closed for me.

Bug Clerk 
March 9, 2021 at 3:11 PM

Vladimir Vinogradenko 
March 9, 2021 at 3:11 PM

it's not stuck, it's checking already existing files (note the changing "Checks: 3979 / 3979, 100%", "Checks: 4011 / 4011, 100%" in the logs). We'll show that in the UI, meanwhile I suggest you just give it more time to complete.

Jamin Salzmann 
March 5, 2021 at 2:31 PM

debug

Complete

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Katalon Platform

Created March 5, 2021 at 10:18 AM
Updated July 1, 2022 at 5:13 PM
Resolved March 9, 2021 at 6:19 PM